Privacy Policy

Last updated: May 05, 2026

This Privacy Policy for Hamid Mohamadlou (doing business as Slow Kook) describes how we collect, store, use, and share your personal information when you use our website, mobile application, and neighborhood food-sharing platform operating in San Francisco.

We process your data to provide our services, improve offerings, communicate with you, prevent fraud, and meet legal obligations. We do not process sensitive personal information and do not sell your data to third parties.

1. What Information Do We Collect?

When you register and use Slow Kook, you may provide:

Payment data is processed securely through Stripe — we do not store your card details. Push notification data may be collected from mobile app users who grant permission.

2. How Do We Process Your Information?

We use your information to:

3. SMS Notifications

By providing your phone number in the Slow Kook app, you consent to receive SMS text messages from Slow Kook, including notifications about new meals available in your neighborhood and updates to your food orders.

Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe at any time. Reply HELP for help. You can also manage notification preferences in the app settings.

4. When and With Whom Do We Share Your Information?

We do not sell your personal information. We share data only with the following service providers:

Information may also be shared in the event of a business transfer, merger, or acquisition.

5. AI-Powered Features

Slow Kook offers AI features powered by OpenAI for personalized food recommendations and concierge assistance. These features are processed in accordance with OpenAI's privacy guidelines and our own privacy practices.

6. How Long Do We Keep Your Information?

We retain your data only as long as necessary to provide our services or as required by law. When there is no ongoing business need, your information is deleted, anonymized, or securely isolated.

7. How Do We Keep Your Information Safe?

We use reasonable technical and organizational security measures to protect your information. However, no electronic transmission over the internet can be guaranteed to be 100% secure. We use Supabase with row-level security and Stripe for secure payment handling.

8. Do We Collect Information from Minors?

No. Slow Kook does not knowingly collect, solicit data from, or market to children under 18 years of age. If we discover that an underage user has created an account, we will deactivate it and delete the associated data.

9. What Are Your Privacy Rights?

You may review, update, or delete your account information at any time through the app settings or by contacting us. You may also withdraw consent for data processing where applicable.

US state residents (including California) have additional rights including the right to access, correct, or delete personal data, and to opt out of targeted advertising.

10. Do-Not-Track Features

No standardized DNT (Do Not Track) technology standard currently exists. We do not respond to DNT signals at this time.

11. Updates to This Policy

We may update this Privacy Policy as needed for legal compliance or service changes. We will notify you of any material changes via email or in-app notification.

12. Contact Us

If you have questions or requests regarding your personal data, please contact us:

Slow Kook
Hamid Mohamadlou
38 Gladys St, San Francisco, CA 94110
support@slowkook.cloud

13. How Can You Review, Update, or Delete Your Data?

To request access to, correction of, or deletion of your personal information, contact us at support@slowkook.cloud. We will respond to all requests in accordance with applicable law.